REGISTERED USERS TERMS OF USE

By entering your email, logging into your account, or accepting notifications you agree to receive personalised Spotted! Media promotions each day. You may unsubscribe at any time.

Welcome to the Spotted! Media Site (defined below). By using it, you are agreeing to these Terms of Use (defined below). Please read them carefully. If you have any questions, contact us here.

These Terms of Use were last updated on 15 January 2021.

ACCEPTANCE OF TERMS OF USE

Spotted! Media Pte Ltd (“SM”, “we”, “us” or “our”) owns and operates the website, www.spotted.sg, and any sites and/or applications we have now or in the future that references these Terms of Use (collectively, Site”). By (a) using the Site and SM’s services through the Site, (b) signing up for an account and/or (c) completing a redemption on the Site, you agree to these Terms of Use (defined below) and any additional terms applicable to certain programmes in which you may elect to participate, such as the Rewards Programme. You also agree to our Privacy Policy and General Terms of Use, located on the Site, and acknowledge that you will regularly visit the Terms of Use (defined below) to familiarise yourself with any updates. The Privacy Policy and General Terms of Use, together with these terms of use, and any other terms contained herein or incorporated herein by reference, are collectively referred to as the “Registered Users Terms of Use”. The term “using” also includes any person or entity that accesses or uses the Site with crawlers, robots, data mining, or extraction tools or any other functionality.

IF YOU DO NOT AGREE TO THESE TERMS OF USE, IMMEDIATELY STOP USING THE SITE AND DO NOT USE ANY SM SERVICE, PARTICIPATE IN ANY PROGRAMME OR REDEEM ANY VOUCHER, PRODUCT OR OTHER GOOD OR SERVICE OFFERED THROUGH THE SITE.

PLEASE REVIEW THE FOLLOWING SECTIONS OF THESE TERMS OF USE, CAREFULLY: (A) DISPUTE RESOLUTION/ARBITRATION AGREEMENT, (B) LIMITATION OF LIABILITY, AND (C) INDEMNIFICATION/RELEASE.

These Terms of Use are organised as follows:

  1. About the Site
  2. Ownership of the Site
  3. Use of the Site
  4. Access to the Site
  5. Modification
  6. Your Account
  7. Your Conduct
  8. Your Privacy
  9. Terms of Redemption
  10. Special Programmes
    1. Rewards Programme
  11. Copyright and Trademarks
  12. Disclaimer of Warranty
  13. Limitation of Liability
  14. Electronic Communications
  15. Website of Others
  16. Indemnification/Release
  17. Force Majeure
  18. Assignment
  19. Entire Agreement
  20. Choice of Law
  21. Additional Disclosures

1. About the Site

The Site is a platform producing lifestyle content such as articles and video content, some of which may be paid content. Additionally, Partners promote vouchers for goods, services or experiences (“Vouchers”) and (b) make available coupons, promotional codes, giveaways, samples, and offers for goods, services or experiences, through the exchange of virtual currency (“Spotted! Coins”) for these Vouchers. Partners are the authorised sellers and issuers of the Partner Offerings and are solely responsible to you for the care, quality and delivery of the goods and services provided. Vouchers may be distributed by SM. More information about the distributor of a particular Voucher is available upon request. SM is not an agent of the Partners.

In addition, the Site also provides a platform through which you can redeem products from SM (“Products”) and participate in other available programmes.

Certain Partner Offerings, Products, other available programmes and value on the Site may change at any time in SM’s sole discretion, without notice.

2. Ownership of the Site

The Site, any content on the Site, and the infrastructure used to provide the Site are proprietary to us, our affiliates, Partners, and other content providers. By using the Site and accepting these Terms of Use: (a) SM grants you a limited, personal, non-transferable, non-exclusive, revocable license to use the Site pursuant to these Terms of Use and to any additional terms and policies set forth by SM; and (b) you agree not to reproduce, distribute, create derivative works from, publicly perform, sell, or re-sell any content, software, products, or services obtained from or through the Site without the express permission of SM.

3. Use of the Site

As a condition of your use of the Site, you agree that:

  • You are at least 18 years of age;
  • You are able to create a binding legal obligation;
  • You are not barred from receiving products or services under applicable law;
  • You will not attempt to use the Site with crawlers, robots, data mining, or extraction tools or other functionality;
  • Your use of the Site will, at all times, comply with these Terms of Use;
  • You will only make legitimate redemptions that comply with the letter and spirit of the terms of the respective promotions;
  • You will only make redemptions on the Site for your own use and enjoyment or as a gift for another person;
  • You have the right to provide any and all information you submit to the Site, and all such information is accurate, true, complete and current;
  • You will update and correct information you have submitted to the Site, including all account information, and ensure that it is accurate at all times (out-of-date information will invalidate your account); and
  • You will only redeem a Partner Offering, Product, or participate in other available programmes through the Site by creating an account, and any redemption will be subject to the applicable Terms of Redemption set forth in these Terms of Use.

4. Access to the Site

SM retains the right, at our sole discretion, to deny service or use of the Site or an account to anyone at any time and for any reason. While we use reasonable efforts to keep the Site and your account accessible, the Site and/or your account may be unavailable from time to time. You understand and agree that there may be interruptions in service or events, Site access, or access to your account due to circumstances both within our control (e.g., routine maintenance) and outside of our control.

5. Modification

We reserve the right at all times to discontinue or modify any part of these Terms of Use in our sole discretion. If we make changes that affect your use of the Site or our services we will post notice of the change on the Terms of Use page. Any changes to these Terms of Use will be effective upon our posting of the notice; provided that these changes will be prospective only and not retroactive. If you do not agree to the changes, you may close your account and you should not use the Site or any services offered through the Site after the effective date of the changes. We suggest that you revisit our Terms of Use regularly to ensure that you stay informed of any changes. You agree that posting notice of any changes on the Terms of Use page is adequate notice to advise you of these changes, and that your continued use of the Site or our services will constitute acceptance of these changes and the Terms of Use as modified.

6. Your Account

You may only create and hold one account on the Site for your personal use and must register using a valid email address. You are responsible for updating and correcting information you have submitted to create or maintain your account. As part of your account settings, you have the option to: (a) save, edit, or delete your personal information, including, without limitation, a valid email address; and (b) opt-out of persistent login. You understand and agree that SM shall have no responsibility for any incident arising out of, related to, your account settings. You must safeguard your password and supervise the use of your account. You are solely responsible for maintaining the security of your account. We will assume that anyone using the Site or transacting through your account is you. You agree that you are solely responsible for any activity that occurs under your account.

The Site may permit you to view and/or consume content without an account or without logging in, but you will not be able to earn Spotted! Coins. If you interact with the Site in this manner, you are not entitled to any and all Spotted! Coins in any case.

You account is non-transferrable. You cannot sell, combine, or otherwise share it with any other person. Any violation of these Terms of Use, including, without limitation, failure to maintain updated and correct information about your account (e.g., valid email address) will cause your account to fall out of good standing and we may cancel your account in our sole discretion. If you account is cancelled, you may forfeit any pending, current, or future account credits (e.g. Spotted! Coins), and any other forms of unredeemed value in your account without notice. Upon termination, the provisions of these Terms of Use that are, by nature, intended to survive termination (e.g., any disclaimers, all limitations of liability, and all indemnities) shall survive. We also reserve the right to change or discontinue any aspect or feature of our services, or the Site, including, without limitation, requirements for use.

7. Your Conduct

All interactions on the Site must comply with these Terms of Use. To the extent your conduct, in our sole discretion, restricts or inhibits any other user from using or enjoying any part of the Site, we may limit or terminate your privileges on the Site and seek other remedies, including, without limitation, cancellation of your account or forfeiture of any forms of unredeemed value in your account.

The following activities are prohibited on the Site and constitute violations of these Terms of Use:

  • Submitting any content to the Site that:
    • Violates applicable laws (including, without limitation, intellectual property laws, laws relating to rights of privacy and rights of publicity, and laws relating to defamation);
    • Contains personal information, except when we expressly ask you to provide such information;
    • Contains viruses or malware;
    • Offers unauthorised downloads of any copyright, confidential, or private information;
    • Has the effect of impersonating others;
    • Contains messages by non-spokesperson employees of SM purporting to speak on behalf of SM or provides confidential information concerning SM;
    • Contains chain letters of any kind;
    • Is purposely inaccurate, commits fraud, or falsifies information in connection with your SM account or to create multiple SM accounts; or
    • Is protected by copyright, trademark, or other proprietary right without the express permission of the owner of the copyright, trademark, or other proprietary right.
  • Attempting to do or actually doing any of the following:
    • Accessing data not intended for you, such as logging into a server or an account which you are not authorised to access;
    • Scanning and monitoring the Site for data gathering purposes in an effort to track sales, usage, aggregate offering information, pricing information, or similar data;
    • Scanning or testing the security or configuration of the Site or breaching security or authentication measures; or
    • Interfering with service to any user in any manner, including, but without limitation, by means of submitting a virus to the Site or attempting to overload, “flood”, “spam”, “mail bomb”, or “crash” the Site.
  • Using any of the following:
    • Frames, framing techniques, or framing technology to enclose any content included on the Site without our express written permission;
    • Any Site content, including, without limitation, User Content (defined below), in any meta tags or any other “hidden text” techniques or technologies without our express written permission;
    • The Site or any of its contents to advertise or solicit, for any commercial, political, or religious purpose or to compete, directly or indirectly, with SM; or
    • The Site or any of its resources to solicit customers, Partners, or other third-parties to become users or partners of other online or offline services directly or indirectly competitive or potentially competitive with SM, including, without limitation, aggregating current or previously offered promotions or content.
  • Collecting any of the following:
    • Content from the Site, including, without limitation, in connection with current or previously offered promotions or content, and featuring such content to consumers in any manner that diverts traffic from the Site without our express written permission; or
    • Personal information (defined in our Privacy Policy), User Content (defined in Section 12 below), or content of any consumers or Partners.
  • Engaging in any of the following:
    • Tampering or interfering with the proper functioning of any part, page, or area of the Site or any functions or services provided by SM;
    • Taking any action that places excessive demand of our services or imposes, or may impose, an unreasonable or disproportionately large loan on our servers or other portion of our infrastructure (as determined in our sole discretion);
    • Reselling or repurposing your access to the Site or any redemptions made through the Site;
    • Exceeding or attempting to exceed quantity limits when redeeming Partner Offerings or Products, or otherwise using any SM account to redeem Partner Offerings or Products for resale or for speculative, false, fraudulent, or any other purpose not expressly permitted by these Terms of Use and the terms of a specific promotion on the Site;
    • Accessing, monitoring, or copying any content from the Site using any “robot’, “spider”, “scraper”, or other automated means or any mutual process for any purpose without our express written permission;
    • Aggregating any current or previously-offered promotions or content or other information from the Site (whether using links or other technical means or physical records associated with redemptions made through the Site) with materials from other sites or on a secondary site without our express written permission;
    • Deep-linking to any portion of the Site (including, without limitation, the redemption path of any Voucher) without our express written permission;
    • Hyperlinking to the Site from any other website without our initial and ongoing consent; or
    • Acting illegally or maliciously against the business interests or reputation of SM, our Partners, or our services.

8. Your Privacy

We take the privacy of your Personal Information (defined in the Privacy Policy) seriously. We encourage you to carefully review our Privacy Policy for important disclosures about the ways that we may collect, use, and share personal data and your choices. Our Privacy Policy is incorporated in and subject to these Terms of Use.

9. Terms of Redemption

By redeeming or obtaining any Partner Offering or Product via the Site, you agree to these Terms of Use, including, without limitation, the Terms of Redemption (found in Annex 1.1).

10. Special Programmes

By participating in special programmes offered by SM, such as the Rewards Programme, you agree to these Terms of Use and the additional terms of each programme, if any.

11. Copyright and Trademarks

The Site contains copyrighted materials, trademarks, and other proprietary information, including, without limitation, text, software, photos, videos, graphics, music, and sound, and the entire contents of the Site are protected by copyright, trademark, and other intellectual property laws of Singapore, unless otherwise stated. In cases like this, due credit will be given. SM owns a copyright in the selection, coordination, arrangement, and enhancement of owned content, as well as the content original to it. You may not modify, distribute, publish, transmit, publicly display, publicly perform, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part. Except as otherwise expressly stated under copyright law, no downloading, copying, redistribution, retransmission, publication of copyrighted materials is permitted, you will make independent attribution and/or make no changes in or deletion of any author attribution, trademark legend, or copyright notice. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. Any violation of these restrictions may result in a copyright, trademark, or other intellectual property right infringement that may subject you to civil and/or criminal penalties under the law of Singapore.

Other marks on the site not owned by SM may be under license from the trademark owner thereof, in which case such license is for the exclusive benefit and use of SM unless otherwise stated, or may be the property of their respective owners. You may not use SM’s name, logos, trademarks or brands, or trademarks or brands of others on the Site without SM’s express permission.

12. Disclaimer of Warranty

AS PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR OWN RISK. NEITHER SM, NOR ITS SUBSIDIARIES OR AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENCY, PARTNERS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED, SECURE, VIRUS-FREE, OR ERROR-FREE, NOR DO THEY MAKE ANY WARRANTY AS TO (A) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE, OR (B) THE ACCURACY, COMPLETENESS, OR RELIABILITY OF (I) THE CONTENT ON THE SITE, INCLUDING, WITHOUT LIMITATION, PARTNER OFFERINGS, PRODUCTS, OR OTHER AVAILABLE PROGRAMMES, (II) DESCRIPTIONS OF PARTNER OFFERINGS, PRODUCTS, OR OTHER AVAILABLE PROGRAMMES, OR (III) USER CONTENT PROVIDED THORUGH THE SITE AND/OR ITS RELATED PLATFORMS (E.G., SOCIAL MEDIA PLATFORMS). THE SITE AND ALL CONTENT, USER CONTENT AND OTHER INFORMATION CONTAINED ON THE SITE, PARTNER OFFERINGS, PRODUCTS, AND OTHER AVAILABLE PROGRAMMES ACCESSIBLE OR AVAILABLE THROUGH THE SITE, ARE MADE ACCESSIBLE OR AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE EXTENT ALLOWED BY APPLICABLE LAW, SM HREBY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, AS TO THE OPERATIO OF THE SITE OR THE CONTENT, USER CONTENT, OR OTHER INFORMATION CONTAINED ON THE SITE OR THE PARTNER OFFERINGS, PRODUCTS, OR OTHER AVAILABLE PROGRAMMES ACCESSIBLE OR AVAILABLE THROUGH THE SITE, INCLUDING, WIHTOUT LIMITATION, THOSE OF TITLE, NON-INFRINGEMENT, NON-INTERFERENCE, MERCHANTABILITY, SUITABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING. THE WARRANTY LIMITATIONS IN THIS SECTION ARE NOT INTENDED TO LIMIT ANY WARRANTY PROVIDED DIRECTLY BY A PARTNER OR BY THE APPLICABLE MANUFACTURER OF PHYSICAL PRODUCTS OR ANY EXPRESS REPRESENTATIONS OR WARRANTIES BY SM THAT ARE INCLUDED IN OTHER APPLICABLE TERMS.

13. Limitation of Liability

AS PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SM, ITS SUBSIDIARIES OR AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, PARTNERS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY DIRECT OR INDIRECT LOST PROFITS OR LOST BUSINESS DAMAGES, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF, RELATED TO, OR IN CONNECTION WITH ANY OF THE FOLLOWING: (A) YOUR USE OF THE SITE, THE CONTENT, USER CONTENT, INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INFORMATION, AND ANY OTHER INFORMATION EITHER CONTAINED IN THE SITE OR SUBMITTED BY YOU TO THE SITE; (B) YOUR INABILITY TO USE THE SITE; (C) MODIFICATION OR REMOVAL OF CONTENT SUBMITTED ON THE SITE; (D) THE PARTNER OFFERINGS, PRODUCTS, AND OTHER AVAILABLE PROGRAMMES ACCESSIBLE OR AVAILABLE THROUGH THE SITE; (E) ANY PRODUCTS OR SERVICES PURCHASED OR OBTAINED DIRECTLY FROM A PARTNER; (F) THESE TERMS OF USE; OR (G) ANY IMPROPER USE OF INFORMATION YOU PROVIDE TO THE SITE, INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INFORMATION. IN NO EVENT WILL SM’S LIABILITY IN CONNECTION WITH A PARTNER OFFERING, PRODUCT, AND OTHER AVAILABLE PROGRAMMES EXCEED THE VALUE OF SPOTTED! COINS REDEEMED FOR THE APPLICABLE VOUCHER, PRODUCT, OR SERVICE. THE LIABILITY LIMITATIONS IN THIS SECTION ARE NOT INTENDED TO LIMIT ANY WARRANTY PROVIDED DIRECTLY BY A PARTNER OR BY THE APPLICABLE MANUFACTURER OF PHYSICAL PRODUCTS OR ANY EXPRESS REPRESENTATIONS OR WARRANTIES BY SM THAT ARE INCLUDED IN OTHER APPLICABLE TERMS, NOR ARE THEY INTENDED TO LIMIT REMEDIES YOU MIGHT HAVE FOR PRODUCT-RELATED INJURY.

14. Electronic Communications

When you use the Site or send emails to SM, you are communicating with us electronically and consent to receive electronic communications related to your use of the Site. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. Notices from us will be considered delivered to you and effective when sent to the email address you provide on the Site or from which you otherwise email us.

15. Websites of Others

The Site contains links to websites maintained by other parties. These links are provided solely as a convenience to you and not because we endorse, although we may have an opinion about the contents on such websites (e.g. commentary articles). We expressly disclaim any representations regarding the content or accuracy of materials on such websites or the privacy practices of those websites. If you decide to access websites maintained by other parties, you do so at your own risk. We are not responsible or liable, directly or indirectly, for any damage, loss, or liability caused or alleged to be caused by or in connection with any use of or reliance on any content, Products, or services available on or through any such linked site or resource.

16. Indemnification/Release

You agree to defend, indemnify, and hold harmless SM, its subsidiaries and affiliates, and their respective directors, officers, employees and agents from and against all claims and expenses, including, without limitation, attorneys’ fees, arising out of, related to, or in connection with any of the following: (a) any User Content submitted or posted by you, in connection with the Site, or any use of the Site in violation of these Terms of Use; (b) fraud you commit or your intentional misconduct or gross negligence; or (c) your violation of any applicable Singapore law or rights of a third-party.
You are solely responsible for your interactions with Partners and other users of the Site. To the extent permitted under applicable laws, you hereby release SM from any and all claims or liability related to any product or service of a Partner, regardless of whether such product or service is a Partner Offering available through the Site, any action or inaction by a Partner, including, without limitation, but not limited to any harm caused to you by action or inaction of a Partner, a Partner’s failure to comply with applicable law and/or failure to abide by the terms of a Partner Offering or any other product or service purchased or obtained by you from the Partner, and any conduct, speech or User Content, whether online or offline, of any other third-party.

17. Force Majeure

SM shall be excused from performance under these Terms of Use, to the extent it or a Partneris prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from: (a) weather conditions or other elements of nature or acts of God; (b) acts of war, acts of terrorism, insurrection, riots, civil disorders, or rebellion; (c) quarantines or embargoes; (d) labor strikes; (e) error or disruption to major computer hardware or networks or software failures; or (g) other causes beyond the reasonable control of SM or a Partner, as applicable.

18. Assignment

You may not assign these Terms of Use, or any rights, benefits, or obligations hereunder, by operation of law or otherwise, without the express written permission of SM. Any attempted assignment that does not comply with these Terms of Use shall be null and void. SM may assign these Terms of Use, in whole or in part, to any third-party in its sole discretion.

19. Entire Agreement

The Terms of Use, including, without limitation, the incorporated Terms of Sale, Special Programmes, Privacy Policy, and other terms incorporated by reference, constitute the entire agreement and understanding between you and SM with respect to the subject matter hereof and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and SM with respect to such subject matter.

20. Choice of Law

Any disputes arising out of or related to these Terms of Use and/or any use by you of the Site or SM’s services shall be governed by the laws of Singapore, without regard to its choice of law rules and without regard to conflicts of laws principles.

21. Additional Disclosures

No waiver by either you or SM of any breach or default or failure to exercise any right allowed under these Terms of Use is a waiver of any preceding or subsequent breach or default or a waiver or forfeiture of any similar or future rights under our Terms of Use. The section headings used herein are for convenience only and shall be of no legal force or effect. If a court of law holds any provision of our Terms of Use invalid, such invalidity shall not affect the enforceability of any other provisions contained in these Terms of Use, and the remaining portions of our Terms of Use shall continue in full force and effect.

You are contracting with Spotted! Media Pte Ltd. Correspondence should be directed to:
Spotted! Media Pte Ltd
195 Pearl’s Hill Terrace #02-18/19 Singapore 168976
Support and enquiries: ask@spotted.sg; +65 6677 7180

The provisions of these Terms of Use apply equally to, and are for the benefit of, SM, its subsidiaries, affiliates, Partners, and its third-party content providers and licensors, and each shall have the right to assert and enforce such provisions directly.

Annex 1.1

Terms of Redemption

By purchasing any Partner Offering, Product or participating in other available programmes via the Site, you agree to the Terms of Use, including, without limitation, the Terms of Redemption specified below.

(a) In General

Descriptions of the Partner Offerings and Products advertised on the Site and provided by the Partner or other referenced third parties. SM does not investigate or vet Partners. SM is not responsible for any claims associated with the description of the Partner Offerings or Products. Pricing and/or value relating to certain Partner Offerings, Products, and other available programmes on the Site may change at any time in SM’s sole discretion without notice.

A Partner may advertise goods, services or experiences on the Site, or with respect to Products, supply products to SM, that require Partner to have an up-to-date regulatory authorisation, license, or certification. SM does not verify, validate, or collect evidence of any regulatory authorisation, license or certification from any Partner (including, without limitation, Health & Fitness and Beauty & Spa Partners). You should make whatever investigation you deem necessary or appropriate before purchasing any Partner Offering or Product to determine whether: (i) Partner is qualified to provide the advertised good or perform the advertised service; or (ii) the Product is of the care and quality required. Partner is solely responsible for the care and quality of the goods and services being provided or the care and quality of the Products.

SM is not a health or wellness provider and does not, will not, and cannot refer, recommend, or endorse any specific professional services, products, or procedures that are advertised on the Site. The Site is not a substitute for professional advice, including, without limitation, medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a health condition. Never neglect to seek out or delay or disregard professional advice relating to your health because of something you have read on the Site.

SM may, in its sole discretion, verify a user’s identity prior to processing a redemption. SM may also refuse to process a redemption, may cancel a redemption, or may limit quantities, shipment, or food delivery to particular addresses, as reasonably deemed necessary, to comply with applicable law or to respond to a case of misrepresentation, fraud or known or potential violations of the law or these Terms of Use. Refunds in Spotted! Coins for cancelled redemptions may be issued where appropriate.

If a promotion becomes unavailable between ordering and processing, SM will either cancel or not process the redemption and will notify you by email.

SM does not guarantee that it offers best available rates or value and does not guarantee against pricing errors. SM reserves the right, in its sole discretion, to not process or to cancel any redemptions made, including, without limitation, if the value was incorrectly posted on the Site. If this occurs, SM will attempt to notify you by email. In addition, SM reserves the right, in its sole discretion, to correct any error in the stated value of the Partner Offering or Product.

(b) Partner Offerings

(i) Vouchers

Vouchers are distributed by SM and are redeemable for certain goods, services or experiences offered by, or facilitated through, the Partner identified on the Voucher. The Partner is solely responsible for redeeming the Voucher. Furthermore, the Partner is fully and solely responsible for the care and quality of all goods and services it provides to you and for any and all injuries, illnesses, damages, claims, liabilities and costs (“Liabilities”) it may cause you to suffer, directly or indirectly, in full or in part, whether related to the use or redemption of a Voucher or not. You waive and release SM and its subsidiaries, affiliates, partners, officers, directors, employees and agents from any Liabilities arising from or related to any act or omission of a Partner in connection with your use of a Voucher or the goods, services or experiences a Partner provides in connection with the Voucher.

By purchasing, viewing a mobile version, printing, accepting, using or attempting to use any Voucher, you agree specifically to the terms on the Voucher and any additional promotion-specific terms advertised in connection with and on the Voucher at the time of redemption, the Terms of Use and these Terms of Redemption. These rules apply to all Vouchers that we make available, unless otherwise disclosed in connection with the redemption of a particular Voucher, and except as otherwise required by law. In the event of a conflict between these rules and the terms advertised in connection with and on the Voucher at the time of redemption, the terms advertised in connection with and on the Voucher at the time of redemption will control. Any attempt to redeem a Voucher in violation of these Terms of Use (including, without limitation, the Terms of Redemption) will render the Voucher void.

The Partner is the sole issuer of the Voucher. Vouchers are not redeemable for cash, unless required by law. Unauthorized or unlawful reproduction, resale, modification, or trade of Vouchers is prohibited. Value relating to certain Partner Offerings and Products on the Site may change at any time in SM’s discretion, without notice.

The Partner is solely responsible for the sale and shipment of alcoholic beverages. Any offer that features alcohol will contain information about shipping and other restrictions.

  • Additional terms for Tickets and Admission Vouchers.
  • Tickets and Admission Vouchers. Some Vouchers are redeemable for a ticket for admission, or may be used as a ticket for admission, to a specific event at a named venue. Tickets shipped or emailed directly from a Partner, and certain other Vouchers redeemable for tickets or admission to events (collectively, “Tickets and Admission Vouchers”) have no value once the event date and time has passed. Tickets and Admission Vouchers are final and non-refundable. Tickets and Admission Vouchers do not include any applicable gratuity. Unless a specific exception is made, Tickets and Admission Vouchers are not eligible for upgrades and are not transferable. Certain resale premiums and restrictions may apply. Tickets and Admission Vouchers obtained from unauthorised sources may be lost, stolen, or counterfeit, and if so are void.
  • Venues and Events. Opening acts, as well as individual performers, are subject to change or cancellation at any time without notice or recourse by you. Venues may search you as a condition of admission and ban or restrict certain items from being brought to the event and impose other rules on ticket-holders. You agree to all such rules and conditions and waive any related claims that may arise in conjunction with their imposition or execution. A ticket is a revocable license and admission may be refused for violation of the venue’s rules without refund of Spotted! Coins, or for any or no reason upon refunding the valueof Spotted! Coins exchanged. You voluntarily assume all risks and danger incidental to any event for which any Tickets and Admission Vouchers are issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against SM, the venue, the issuer of the Tickets and Admission Vouchers, and all of their respective affiliates, agents, officers, directors, owners, and employees on behalf of yourself and any accompanying minor. You agree not to record or transmit or aid in recording or transmitting, any description, account, picture or reproduction of any event for which you purchase Tickets and Admission Vouchers. You agree that any event for which you purchase Tickets and Admission Vouchers is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature and that you have no expectation of privacy with regard to your actions or conduct at the event.

(ii) Partner Products

Through the Site, certain Partners allow you to redeem various products directly from the Partner. Terms and conditions regarding shipping, delivery, and returns will vary by Partner and will be stated in the Partner’spromotion terms. Charges for delivery and applicable taxes will be added at checkout. Once you click the “Redeem” button, SM will notify the Partner of your requested redemption. Your redemption is not complete until the Voucher is viewable in your account wallet, or when you receive an email from SM or the issuer of the Voucher confirming whether or not the Partner has accepted your redemption. Partner is solely responsible for all Partner Products redeemed through the Site.

(iii) Coupons

Coupons are offered by Partners to consumers throughout the Site, including, without limitation, a portion of the Site dedicated to Coupons. Coupons are subject to the terms and conditions as specified by the Partner. By obtaining or redeeming a Coupon through the Site, you acquire the right to redeem the Coupon with the Partner. Any service fee retained by SM from the provision of redeemable Coupon, if applicable, is compensation to SM for marketing, promoting, advertising, and distributing the Coupons on behalf of the Partner. As the issuer of the Coupon, the Partner shall be fully responsible for any and all Liabilities, caused in whole or in part by the Partner, as well as for any Liabilities arising from any regulatory action. Coupons have no cash or residual value. SM does not make any warranty in relation to the Coupons, including, without limitation, their validity and/or value. SM is not a party to any transaction that the Partner and you may enter into as a result of youredemption any Coupon.

(iv) Partner Gift Cards

Partner Gift Cards are offered by Partners to consumers subject to the terms and conditions specified by the Partner on the face of the Partner Gift Card. By obtaining or purchasing a Partner Gift Card through the Site, you acquire the right to redeem the Partner Gift Card with the Partner. Any service fee retained by SM from the provision of redeemable coupon of a Partner Gift Card is compensation to SM for marketing, promoting, advertising, and distributing the Partner Gift Cards on behalf of the Partner. As the issuer of the Partner Gift Card, the Partner shall be fully responsible for any and all Liabilities, caused in whole or in part by the Partner, as well as for any Liabilities arising from any regulatory action. SM does not make any warranty in relation to the Partner Gift Cards, including, without limitation, their validity or value. SM is not a party to any transaction that the Partner and you may enter into as a result of you redeeming any Partner Gift Card.

(v) Bookings

Through the Site, certain Partners allow you to schedule use of your Voucher on a specific date and time (i.e., a Booking), and make any additional payments directly to the Partners. Any additional charges that may be charged after the Booking, such as applicable gratuity, will be disclosed in connection with the Booking. Your Booking is not complete until you receive confirmation from SM or the Partner that the Booking is confirmed. Any scheduling restrictions, such as maximum group size or time and date availability, will be specified in connection with the Booking. The Partner is solely responsible for honouring any booking that is not booked through the Site and associated discounts, as well as for any of Partner’s customer loyalty programmes. A Booking may not be sold, auctioned, or bartered. Additionally, the Partner is solely responsible for the care and quality of all goods and services it provides to you. SM does not facilitate nor is it liable for any special requests that the Partner may accommodate at its discretion. It is within the Partner’s sole discretion to provide an alternative date and time after a missed Booking.

If you redeem a Voucher but do not make Booking, no refund will be made to you. Restrictions regarding cancellation or rescheduling deadlines and availability of appointments may vary by Partner and will be no less than 24 hours before your scheduled Booking, unless stated otherwise in connection with the Booking. If you do not cancel or reschedule your Booking before such cancellation or rescheduling deadline, your Voucher will be redeemed after such deadline passes. SM will not provide a refund for any missed Booking if you do not cancel or reschedule before the deadline stated in connection with the Booking. The Partner is solely responsible for all availability and all goods and services provided on and/or through the Site.

(c) Products

Products that you redeem through the Site are subject to the terms below:

  • Orders.
  • When you redeem a Product, an item offered by SM or any Partner, clicking the “Redeem” button constitutes an offer to redeem the Product. Your redemption is not complete until SM or the issuer of the Product directly contacts you to confirm this transaction. We reserve the right to reject your offer and not conclude a contract with you.
  • Pricing, Products, and Accuracy.
  • Products shipped within Singapore may be subject to applicable taxes.
  • Advertised Voucher value may include or exclude shipping, delivery and handling charges. If delivery charges are not included in the advertised Voucher value, such additional charges will be made clear in the Voucher’s fine print (terms and conditions).
  • Occasionally there may be an error or omission related to the advertised Voucher value. We will use reasonable efforts to correct any such errors as soon as practicable after learning of them. We reserve the right to change, modify, substitute suspend, or remove without notice any pricing and/or value conversion information related to Products for redemption.
  • We have taken reasonable steps to display as accurately as possible the colours and other details of Products we sell. However, the colours and details you see on the Site will depend on the equipment you use to view the Site. We cannot guarantee that the display of any colour or other details on your television, mobile device, computer or other device will exactly reflect the colour or details of the actual Products.
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